Gaming website Eurogamer recently did an investigation into how racists are bypassing word filters and other moderation measures to spread their hate.
EA and football associations/leagues have gotten behind the Black Lives Matter campaign as they try to boot racism out of the beautiful game.
However, on the popular video game, EA FIFA, racists continue to look for ways to promote their offensive agendas, but EA is reportedly set to unleash new technology that will speed up the process of eliminating racists from the game.
In the report, Eurogamer explains, "Pro Clubs is an online mode in FIFA 21 that allows you to create a virtual player and play your position on the pitch with teammates in 11v11 matches. You're also able to create a club, fighting for points in an online ranking mode. EA describes Pro Clubs as 'a true representation of online football.'
"It's this ability to name clubs and players in Pro Clubs that provide racists with an opportunity to force disturbing content on other players - and given FIFA's 3+ age rating, children may unwittingly be exposed.
"Toxic user-generated content in Pro Clubs has been around since 2008 when the mode made its debut in FIFA 09. Racist players, using the "banter defence", have abused the commentary system to, for example, set their player's commentary name to "banana" in order to nickname black players with the term. Some players would also change their player commentary name to "negro" (using footballers whose surname is Negro), or "Khune" (using the commentary for Itumeleng Khune, the South African goalkeeper for Kaizer Chiefs F.C.), to cause offence. Players have also reported running into racist caricatures via custom-made player faces."
In a statement to Eurogamer after the report, the company confirmed that thousands of accounts have been banned, along with warnings or suspensions, and outlined what their future plans are to eliminate the problem.
The full statement read:
"Both Electronic Arts and EA Sports are committed to making our games and experiences fun, fair and safe for everyone. We filter user-generated content in areas such as in-game chat and EA Account, player and team names, to block profane text that might be used to demean or harass.
"Under our Positive Play Charter, our teams are focused on improving in-game reporting and moderation tools, along with a players' ability to report any offensive content at ea.com/report. This helps ensure that when people don't play by the rules, there are easily accessible channels to report problem players or inappropriate content.
"We take all reports seriously and regularly action against our findings. Since the launch of FIFA 21 we have banned over 9000 accounts and issued over 25,000 warnings or suspensions as a result of inappropriate or offensive content.
"We're committed to continuously advancing our tools and solutions to address new challenges, including more intelligent monitoring and mitigation technology that will be released in the coming months."